If you are located outside the U.S., we are currently not doing international reselling. We hope to in the near future.
If your store is located inside the U.S., the basic requirements are:
If you meet the above requirements and are interested in applying for an account, please email email@example.com with the following items:
Once approved, please email us your order and we will send you an invoice via PayPal.
Shipping charges will be added to your invoice. Pricing depends on the size of the order, we will provide an estimate. Domestic orders ship via UPS/FedEx Ground unless otherwise requested.
For ground orders, tracking information is provided after order is shipped. For freight orders, once you have received your invoice, please email firstname.lastname@example.org for tracking information.
All claims must be submitted to us within 30 days of invoicing. Once contacted, if additional information is required, please respond within 7 days or your claim may be denied.
If we determine that an error was made based on information received by the customer, the following rules apply:
For all authorized returns, items must match the items detailed on the original email. If discrepancies are found with the returned items penalties may be applied, such as a restocking fee. Refusal of product is an unauthorized return unless extenuating circumstances apply. Please accept all your shipments, regardless of condition, and contact us immediately if issues arise. Signing a Proof of Delivery (POD) without fully checking your order is discouraged and may result denial of claims. When a POD is signed, the customer consents that there are no issues found with the carrier’s delivery and releases carrier liability.
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