UPS Ground Standard Shipping & Handling within the contiguous 48 states* Anywhere else with get an estimated USPS Shipping charge added during checkout (Returns WILL NOT be accepted on anything outside of the contiguous 48 states)
Display Geek, Inc. is required to charge applicable state and local tax on every item shipped to an address in California. In order to obtain Tax Exempt status for orders shipped in the State of California, we must first receive a completed State of California Resale Card by mail or e-mail. We will then setup your account to be tax exempt.
Collectibles can sometimes come from our distributor with a damaged box, a crappy paint job, or have creases when shipped to our facility. For most single items, we will list it with photos and typically reduce the price. For Pre-Orders, we will send out the products in the best condition FIRST, in the order they were purchased. We will ship all collectibles carefully with padding to ensure their safety. Pre-Ordered items are paid for at the time the order is placed and will be shipped as soon as they are available, in the order they were received. Due to the fact that items can be limited edition, we will not be accepting any returns on collectibles.
By placing your order with Display Geek, Inc. you understand and accept these terms and conditions.
Most of the items on our website are extremely limited and cannot be returned or refunded. We will however evaluate the situation and always be fair and easy to work with.
Items must be returned to us for a refund. Once the displays are built we cannot refund you for them unless you let us know why you are returning them. We will evaluate each situation differently so just reach out to us.
If there is a situation where the package is missing or not delivered when asking for a refund, we have to be patient and wait for the shipping companies to reply. The blame is not on us, so we have to handle it with the carrier which can take time.
Please email our support department at firstname.lastname@example.org and one of our customer service reps will assist you with your return/or exchange promptly.
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